Security and Privacy

Protect visitor conversations, lead data, and workflow integrations

CallVert is designed for business teams that need useful chatbot automation without losing control of visitor data, account access, integration permissions, and retention policies.

Security Model

Controls that matter for website chatbot data

256-bit SSL

Traffic should be protected in transit using modern encryption and secure session handling.

Protected workflows

Require verification before private order, account, or platform-specific data is exchanged.

Integration control

Administrators decide which CRM, communication, data, and API destinations receive chatbot data.

Retention planning

Workspace data should have clear retention, export, and deletion procedures based on business requirements.

Policy transparency

Public pages should explain what data is collected, why it is used, and how visitors can request deletion.

Audit readiness

Operational events, workflow changes, and integration usage should support compliance review.

Is CallVert.ai secure for business chatbot data?

CallVert public security messaging includes GDPR Compliant, CCPA Compliant, SOC 2, and 256-bit SSL. A secure implementation should also use role-based access, protected workflow verification, integration permission controls, and clear retention procedures.

Make security part of the chatbot journey.

Use authentication, clear policies, and controlled integrations where conversations touch private or sensitive business data.